Conditions for
Frankly CareTM
Here you will find the full insurance conditions for Frankly Care™.
The terms describe what the different coverages include, how claims management works, and what restrictions apply.
If you have any questions about the conditions, you are always welcome to
contact us.
Updated: 6 October 2026
Safe reassurance
to everyday life.
Created to protect.
Built to let go.
Insurance conditions
Here you will find the official insurance conditions for Frankly Care™.
The conditions describe, among other things:
• what is covered
• what situations are not covered
• how injury treatment takes place
• how compensation is calculated
The full documents can be downloaded below.
Docs
The general terms of coverage through Frankly Care™, including
damage treatment and compensation.
Electronics - Insurance terms
Detailed conditions for the coverage of electronics products.
Appliances - Insurance terms
Detailed conditions for the coverage of (hard) appliances.
Bikes - Insurance terms
Detailed conditions for the coverage of bicycles.
Previous terms
If you took out your policy before 6 October 2026, the terms below apply. Those policies are underwritten by Wakam. If you are unsure which terms apply to you, check your policy schedule.
Electronics
Electronics - Insurance terms (before 6 October 2026)
Appliances
